Gentlemen, and I mean that, you are truly a rare breed. Susanne and I, and our three kids who all adore you, all wish to thank you for our backyard that you have worked so hard to give us.
When we finally decided to undertake what was a massive undertaking for our backyard, we really had no idea where to even begin. We phoned a few landscape designers who we had pulled out of magazine articles to start with, and found in reality they were just overpriced draftsman that actually had never installed a block of paving in their life.
My confidence was low that we would actually get someone who could take our pretty basic ideas, and turn them into something that we would enjoy for a long long time.
Between viewing your website and the Scoop Magazine articles we found on your past work, I contacted you for our first appointment.
You were prompt, on time, humble, and we found your design fees very reasonable given the scope of our design. My brief was simple; I wanted something stunning that would give us the WOW factor. Importantly, I didn’t have any time to manage the several other trades that would be on site and was looking for someone I could trust to manage this aspect if needed.
The key selling point for me was the approach you took; nothing was too much trouble and you listened to what we had to say. It was a huge undertaking, yourself and your team were at our home for almost 3 months, and in that time worked incredibly long and hard through the heat of summer for something you deserve to be immensely proud of.
Yes, we get to enjoy it for many years to come, but you created something from nothing. We love the outdoors now and our functioning backyard that has actually brought our family closer together.
To yourself and your construction teams, my family and I would like to thank you for the efforts you went to and the commitment you gave to turn our backyard into the thing of beauty it is today. I would have no problems what so ever in recommending Principal Pools + Landscapes to anyone.
Darren & Susanne Ross
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